Name: Jamie & Jenna Shail
Years in the industry: 18
Years at Rothay Manor: almost 7
What attracted you to hotels?
We spent 13 years owning and operating ski chalets in the French alps and moving into hotels seemed like a natural progression. We learnt a lot from our time in France, from developing our own cooking skills, through to serving and house-keeping, and felt the draw to develop all of these skills more with our own hotel.
What do you enjoy most about your industry?
That no day is the same, there is always a new challenge to face, and problem to solve, it really keeps you on your toes! And then there’s the food of course…who can complain when Chef wants you to try one of his new dishes?
Biggest achievement to date?
Our recent 4 Red Star award. This has been our goal from the off-set, and we are so delighted that, after 6 years of hard-work, development and perseverance we were awarded this amazing accolade.
What’s the best thing about Rothay Manor?
It’s very difficult to single out one thing, but a house is not a home without a family, and to us, the Rothay Manor family is the best thing. We have an incredible team of staff, many who have been with us for a very long time, and we are forever grateful that they are a part of our journey!
What advice would you give to your younger self?
Don’t sweat the small stuff!
Where’s your favourite place to stay in the UK?
Aside from the Lake District, which is just the most magnificent place, we had a recent stay at The Star in Alfriston, and it was fabulous. The idyllic British location and wonderful hotel made it a true stand-out.
Who’s your biggest influence?
Jamie: this has to be my father, he has guided me through so much, both personally and in business and I wouldn’t be where I am today without him.
Where’s a place you’d like to visit but haven’t yet?
The bucket-list is long, but top of it is probably Africa, for the culture, landscape and wildlife