Top 50 Boutique Hotels

5 ways to impress guests with Taylors of Harrogate

Tea and coffee experts, Taylors of Harrogate, pull together their top 5 tips on how to exceed guest expectations with in-room refreshments

By Charli Tomney | 08/11/2023

The family business is home to two iconic Yorkshire brands – Yorkshire Tea and Taylors of Harrogate. The story began in the spa town of Harrogate, where they are still based today, having spent more than a century honing their craft. Though they’ve grown and developed over the years, they've never stopped doing what they do best — producing simply extraordinary tea and coffee for everyone to enjoy. So how can your hotel utilise this for the ultimate guest experience?

1. Coffee

All guests will expect to see coffee as part of the in-room refreshment offer, however when confronted with limited space and equipment it is particularly hard to get right.

Delicious and convenient, Taylors of Harrogate Coffee Bags are perfect for hotel refreshment trays. They contain 100% ground coffee – resulting in great flavour, minus the fuss! Guests simply pop the bag in a mug, add hot water and let it brew for 2 minutes. All they need is a kettle!

Available in our popular Rich Italian and flavour-filled Decaffé blends.

2. Tea

A selection of teas is essential to a good refreshment tray. At a minimum, we recommend a black tea and a decaf equivalent (we of course recommend Yorkshire Tea and Yorkshire Tea Decaf as great all-rounders), plus a couple of popular fruit and herbal teas such as Peppermint and Chamomile.

3. Presentation

The refreshment tray is a part of the hotel room that guests will use repeatedly throughout their stay, so ensure that everything is easy to find, well presented and that the tray itself is good quality and looks premium. A couple of freshly picked flowers in a small vase, or a hand-written welcome note on the tray will really show you’ve gone the extra mile.

4. Fresh Milk

Fresh, cold milk is the ideal accompaniment to proper tea and coffee, and will add a premium feel to your refreshment tray.

5. Biscuits

When done well, biscuits can be a real highlight of the refreshment tray. Locally produced biscuits are a thoughtful option, or consider handmade, which will undoubtedly delight guests. Present them in a jar for an elegant touch.

To request a free sample of Taylors of Harrogate Coffee Bags, please email